ETC’s Range of Tailored Services

ETC offers an extensive range of individual services for partners to choose from to maximise their opportunities within the APAC travel industry.

Whatever the request, ETC can package up tailored solutions for your specific business needs from the services listed below.

Head Office Management

ETC has built long and extensive head office relationships within Australian and New Zealand over many years. We understand that many businesses may not have an existing relationship within the region or know who best to approach about potential opportunities for their business.

ETC can manage the day to day head office relationship on your behalf and drive opportunities at the most senior level with key retail travel industry partners.

Agreements/Contracting

Negotiating and obtaining commercial agreements can often be challenging for businesses new to the region or with limited historical relationships with locally based retail head offices. ETC has extensive expertise in this area and is best placed to maximise the opportunity of achieving preferred partner status within the APAC region on your behalf.

Account Management

The ETC team can provide professional account management of your key customers whether primarily in retail or wholesale markets. We understand that for some brands these existing relationships and key opportunities require the largest focus. Our emphasis is on ensuring maximum visibility of your brand via training & product updates as well as representation at key events or roadshows.

Consultancy

The APAC retail travel industry is unique in the way it operates. The ETC senior management teams extensive knowledge is available for partners to utilise in a consultancy capacity to develop and plan the best approach for your individual business.

Several of ETC’s partners have engaged the services of the senior management team to build strategies to break into the local market or support growth aims within the APAC retail network sector.

BDMs remain key to driving engagement and increasing the knowledge of brands with travel consultants at a point of sale level. Our experienced on-road sales team provides professional agent customer care, product training and business development via face to face sales calls, trade expos, conference participation, incentive implementation and hosting familiarisations.

This on ground support drives the best possible outcomes and significantly increases opportunities for your business with the retail travel agencies across the APAC region.

External development can bring an new perspective to your sales team. We provide the ability to break-through previous barriers to get to the core of how your team can become truly engaged with your business.

Staff at any level can utilise ETC’s significant experience to assist in the development of their own team or supply additional support to your business leaders via external mentoring.

Ensuring your campaigns and messaging reach the right people at the right time is key in the retail travel industry.

ETC can offer support in developing a strong marketing strategy and successfully delivering our partners marketing aims with retail agency partners within the APAC region.

ETC has built up an extensive list of Trade Media relationships and contacts within the APAC region. We provide knowledgeable advice and strategy options for trade marketing and PR opportunities to build your brand exposure and maximise sales growth.